Churchill London has secured a £6 million combined, ‘soft service’ contract with London South Bank University (LSBU).
The agreement will see Churchill deliver general cleaning, waste disposal and window cleaning services at the Southwark and Havering campuses, currently attended by 18,000 students (full and part-time), as well as employing nearly two thousand academic and support staff.
From September 2017, the three-year deal – with the option to extend for a further two years – will see the educational sector specialist amalgamate its academic and residential campus contracts.
Previously managed by two separate suppliers, Churchill has been tasked with transforming the operation instilling a ’One Team‘ approach that will focus on delivering an enhanced service utilising innovative technology.
Simon Francis, LSBU’s Head of Estates Services, commented: “The University was very impressed with Churchill’s bid and presentation. What impressed us most was the passion and energy shown during their presentation and the proposals for improvements that could be delivered through technology-led innovation. As the University has some major redevelopment projects planned, Churchill’s expertise in this area convinced us that they would make ideal partners going forwards.”
Joe Saisi, Operations Director for London, added: “We will use our forward thinking approach and extensive knowledge of the higher education sector to ensure a smooth transition, and deliver a high standard of product and service. Providing an outstanding client experience is paramount to our success in helping the University achieve its objectives.”