London specialist in cleaning and soft FM services provision, Julius Rutherfoord & Co has won the ‘Commitment to and investment in training’ award at the European Cleaning & Hygiene Awards 2017.
The awards, which recognise standards of excellence in the professional cleaning sector Europe-wide, took place at a gala dinner in Rome on 9 November.
The judging criteria looked for evidence of a commitment to training that goes beyond the basic skills to do the job. Entrants needed to provide examples of how their training programme encompasses elements that enable their employees to develop personally, expand their knowledge, progress within their environment and in turn enhance the service they are offering to their clients.
Marcus Heap, Sales and Marketing Director at Julius Rutherfoord & Co said: “Training is at the heart of everything we do to encourage staff success and ensure we provide exceptional client service. We are honoured therefore to be recognised for our continued commitment to training in these prestigious awards.”
All staff start Julius Rutherfoord & Co’s Career Path to Success programme within its British Institute of Cleaning Science (BICSc) Accredited Training Academy, at its home in Battersea. Employees continue to receive ‘on the job’ training that is tailored to meet the specific needs of its discerning clients.
Every training session is carried out, recorded, and reported on through Julius Rutherfoord & Co’s bespoke contract management app. The app enables trainers to carry out site-specific coaching, on a scheduled basis. For complete transparency a record of the training is instantly reported to the client, giving them peace of mind that their cleaning operatives are up-to-date on everything from the latest cleaning methodology, to health and safety law and best practice.
Julius Rutherfoord and Co was shortlisted in three other categories at the awards. These were ‘Excellence in Client and Contractor Partnerships’ (with client, the Design Museum); ‘Workforce – Excellence in Employee Relationships, Training, Diversity and Inclusion, Rewards Programmes’; and ‘Best Use of Technology by Contractors in their Cleaning Programme.’