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NHS Property Services announces soft FM contract winners

NHS Property Services which looks after 4,000 NHS buildings has completed the second phase of its national procurement exercise to streamline its facilities management contracts and has announced the successful bidders chosen to deliver a number of its soft FM contracts throughout England.

According to NHS Property Services the rationalisation process of its FM services which has taken nine months to complete, will save in the region of 20 per cent across the national estate on the £200 million contracts which are currently outsourced, as well as ensure levels of consistency in the quality of FM services being delivered across the country.

The winning bidders of the soft FM contracts are as follows:

  • Cleaning Services – Ideal Cleaning Services and OCS
  • Feminine Hygiene – PHS Group PLC
  • Grounds and gardens – Burleys and Mitie
  • Pest control – Mitie Pest Management Services and Vermtech Pest Control
  • Security – Mitie Security Services
  • Window cleaning – Walkers CS and Cinderella Support Services

A third and final phase of awards for ‘Specialist Services’ contracts are due to be awarded in April and will include catering, car parking, waste, asbestos surveys, hot and cold water surveys and medical gasses.

The rationalisation process of FM services across the entire NHS estate was conducted in three parallel running programmes, resulting in the consolidation of more than 2,300 individual hard, soft and specialist FM contracts.

Achieved by an extensive tendering and procurement process conducted through a system of local ‘lots’, the hard FM rationalisation process was finalised at the beginning of March 2016. The Hard FM contracts have now been reduced to five, with Mitie scooping 25 of the 31 available lots, and the soft FM contracts have now been whittled down to less than 20.

Dennis Markey, COO at NHS Property Services commented:

“This is a fantastic achievement for our FM teams and marks a significant cost saving for the NHS. By reducing the number of contractors we employ and setting a standard service specification, this process is driving efficiencies for the NHS, while making it easier to manage and control contracts. It has already saved millions for the taxpayer which will have an immediate impact on the quality of patient care.

“This process of change will set a new standard for FM operations which will not only reap huge benefits for the NHS, but will change the way FM is viewed across the industry.”

Mobilisation of the hard and soft contracts took place on 1 April 2016.

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