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Tag Archives: JLA

Hygiene now over four times as important as customer service, according to hospitality customers

With Covid-19 having sent infection fears skyrocketing over the past year, new research reveals that more than half of customers prioritise hygiene and cleanliness above all else when it comes to the hospitality businesses they will visit post Covid-19. According to the ...

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Infection fears leave businesses facing wave of customer boycotts

As businesses prepare to reopen their doors following the latest national lockdown measures, new research reveals that many companies across the country are facing millions more in lost revenues due to customer fears around infection risk. According to the nationally-representative ...

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