Research and development

New research from Direct Line for Business reveals that one in three domestic cleaners – approximately 279,000 individuals – have had to sack at least one of their clients during their cleaning career. The two most common reasons for terminating a ...

Hotel rooms are filth incubators, or so numerous online articles say. To find out if the general public agree, End of Tenancy Cleaning Company conducted a survey. The survey was completed by 3,446 participants and comprised questions on the dirtiest ...

The latest results from the washroom survey commissioned by UK laminate manufacturer, Formica Group, revealed that over half (55 per cent) of Brits rate the cleanliness of public toilets across the UK as adequate or worse. Overall two-thirds of Brits ...

New research into hotel guests’ experiences commissioned by P&G Professional (the away-from-home division of Procter & Gamble), shows the importance of cleanliness to improve online ratings and customer loyalty. A study of 2,000 Brits who regularly stay in hotels has ...

UK restaurants are experiencing efficiency issues as a direct result of equipment downtime, impacting operations, customer experience and reputation. A survey of 100 restaurant workers found that dishwashers are one of the main culprits, with half suffering a breakdown at ...

GCC Facilities Management has investigated how often office areas and items are cleaned throughout the UK and employee satisfaction levels with the cleanliness of their workplace. Cleanliness in the workplace is detrimental to both the physical and mental health of ...

The British Cleaning Council (BCC) has welcomed the publication of ground-breaking advice for window-cleaners on how to reduce the risk of injury when using telescopic water-fed poles. The leaflet, entitled Window Cleaning Poles: How To Do It And Look After Your ...

New research into hotel guests’ experiences commissioned by P&G Professional (the away-from-home division of Procter & Gamble), shows the importance of cleanliness to improve online ratings and customer loyalty. A study of 2,000 Brits who regularly stay in hotels has revealed that ...

Toilets leave a lasting impression, reveals a new survey and report on the UK public’s attitudes towards washrooms in hospitality establishments. Formica Group commissioned the report to better understand what makes a bathroom good or bad, asking 2,000 respondents for ...

The summer is officially here and for many across the country, it finally means the time to go on a much-needed holiday domestically or abroad. Hotels form a fundamental part of the holiday experience. Holidaymakers want their stay to be ...