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ASG's Managing Director, Nick Atkinson at Victoria Shopping Centre, Harrogate

Lancashire FM firm reports ‘remarkable’ growth

Independent facilities management provider, Aston Services Group, has achieved over 100 per cent year-on-year revenue growth since 2020.

Based in Leyland, Lancashire, ASG operates in several market sectors including retail, commercial online, leisure and manufacturing. Security and cleaning services are the two core competencies.

Following the appointment of Nick Atkinson as Managing Director in March 2019, when the Chairman Ian Gilston identified the need for a new strategic MD, the group has seen a transformation over the past four years.

Organic growth has increased revenue from £8.5 million in 2020 to £17.3 million at the end of 2023 with profits increasing threefold. Forecasts for the end of this year are in the region of £20 million.

This organic growth has been achieved by way of expanding the company’s client portfolio and paying close attention to the retention of the company’s existing client base that includes such names as property management specialists Savills, Workman LLP, Munroe K and Ashdown Phillips. The most recent contract renewals are those of The Harvey Centre in Harlow, Dalton Park in Durham and the Millgate Centre in Bury continuing the firm’s outstanding success of virtually 100 per cent contract retention rate.

MD Atkinson was the architect of de-merging the group, consisting originally of five divisions – security, cleaning, maintenance, industrial, and hygiene – to allow the respective businesses to focus on their core competencies.

To support the company’s growth and maintain the organisation’s outstanding customer satisfaction levels, the firm is committed to focusing on staff retention and training, key to reducing staff vacancy rates. Currently the company has only eight vacancies across its workforce of 740 staff, i.e. one per cent – one of the lowest levels in the industry.

Commenting on ASG’s success, Nick Atkinson, said: “The last few years have seen the group deliver record operating profit, and outstanding growth in revenue, consolidating our position as one of the leading facilities management companies in the North. These results reflect the trust our clients put in us, and the excellent service standards upheld by our fantastic workforce.  We have set our sights on another successful year and continued sustained growth for the future.”

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