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Research and development

Hygiene now over four times as important as customer service, according to hospitality customers

With Covid-19 having sent infection fears skyrocketing over the past year, new research reveals that more than half of customers prioritise hygiene and cleanliness above all else when it comes to the hospitality businesses they will visit post Covid-19. According to the ...

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Probiotic surface cleanser could significantly reduce HAIs

A study into a major cause of hospital acquired infections (HAI) has begun. The work is exploring how contagion bacteria survive even deep cleans with chemical products and is evaluating a novel approach to reduce HAI through the use of ...

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RCP releases part two of its Love recycling research report

Rubbermaid Commercial Products (RCP) has published the findings from its second Love Recycling study – an investigation into the pandemic’s impact on commercial recycling. The initial study, performed at the start of 2020, gave renewed insight into an important area ...

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Hand dryers unlikely to spread Covid-19 according to new report

Following research into Covid-19 transmission, independent microbiologist, Dr. David L Webber, has confirmed that the use of hand dryers in the washroom does not contribute to the spread of the novel coronavirus. The report, commissioned by Airdri Ltd, seeks to ...

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‘Love Recycling’ research provides breakdown into the state of UK commercial recycling

Following on from continental findings released earlier this year, Rubbermaid Commercial Product’s (RCP) Love Recycling initiative has published its UK-specific report. The regional report delivers specific insights derived from one of the largest commercially funded quantitative studies into business recycling ...

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Nearly a third of domestic cleaners have thrown in the towel with their own client

New research from Direct Line for Business reveals that one in three domestic cleaners – approximately 279,000 individuals – have had to sack at least one of their clients during their cleaning career. The two most common reasons for terminating a ...

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Over half of Brits bring cleaning products to a hotel

Hotel rooms are filth incubators, or so numerous online articles say. To find out if the general public agree, End of Tenancy Cleaning Company conducted a survey. The survey was completed by 3,446 participants and comprised questions on the dirtiest ...

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Neglected toilet facilities are sending reputations down the drain

The latest results from the washroom survey commissioned by UK laminate manufacturer, Formica Group, revealed that over half (55 per cent) of Brits rate the cleanliness of public toilets across the UK as adequate or worse. Overall two-thirds of Brits ...

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Dirty hotel rooms are causing sleepless nights for guests

New research into hotel guests’ experiences commissioned by P&G Professional (the away-from-home division of Procter & Gamble), shows the importance of cleanliness to improve online ratings and customer loyalty. A study of 2,000 Brits who regularly stay in hotels has ...

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Dishwasher downtime is having an impact on UK restaurants

UK restaurants are experiencing efficiency issues as a direct result of equipment downtime, impacting operations, customer experience and reputation. A survey of 100 restaurant workers found that dishwashers are one of the main culprits, with half suffering a breakdown at ...

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