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Almost two-thirds of employees are concerned that cleaners should be paid fairly. According to research commissioned by London-based contract cleaning firm Cleanology, 63 per cent of staff care greatly about the rate of pay for cleaning operatives. However, only 39 ...

Although hotel housekeepers work behind the scenes, a survey from the professional division of Miele has revealed that making them more customer-facing could be the secret to a top-notch guest experience. Getting feedback and having the chance to meet customers ...