ISS drives a new cleaning strategy to support patient recovery and healthcare safety

ISS Healthcare has commissioned an innovative project that will take a scientific and behavioural approach to healthcare cleaning and drive the nation’s healthcare journey in our places that heal.

ISS worked closely with NHS England and NHS Improvement in the development of the recently published National Standards of Healthcare Cleanliness 2021. In support of the Standards, the new ISS healthcare strategy is based on using science to validate the cleaning process which will in turn build confidence throughout the NHS, support shorter patient stays, and ultimately provide a safe clinical environment to help save lives, not just during the COVID pandemic but beyond.

Collette Sweeney, Head of Healthcare Cleaning at ISS, explained: “The application of cleaning science and the impact of behaviour is intrinsically linked to environmental infection control. The purpose of the project is to use science to determine the efficacy and appropriateness of the healthcare cleaning process to deliver evidence-based safe systems of cleaning.”

Collaborative approach

The successful delivery of this project centres on a collaborative approach with the NHS, and in particular the hospital ISS’ research and development team is working with. Heather Cracknell, ISS Healthcare Cleaning SME stated that: “There has never been a better time to demonstrate not just being visibly clean, but clinically clean.” 

Donna Brown, Managing Director ISS Healthcare, concluded: “The ISS’ strategic ambition centres on an innovative project, a scientific and behavioural approach to cleaning which is not  only pioneering for our industry, but will also lead to a positive step forward in healthcare cleaning for everyone.  We will be delighted for other collaborators to come on board.”