Toilets leave a lasting impression, reveals a new survey and report on the UK public’s attitudes towards washrooms in hospitality establishments. Formica Group commissioned the report to better understand what makes a bathroom good or bad, asking 2,000 respondents for ...
Read More »Apprenticeships, training and recruitment: Understanding changes to the government’s autumn budget
Bob Cotton OBE, member of P&G Professional’s Expert Advisory Council and former Chief Executive Officer of the British Hospitality Association (BHA), explains why he feels so passionately about upskilling employees The current business climate has never been more uncertain. With ...
Read More »Meeting the post Brexit challenge requires leadership
Leadership is key to the hospitality industry meeting the post Brexit challenge, says industry consultant, Bob Cotton Helped by a weakened pound, Britain’s hospitality industry is surviving the initial Brexit negotiations remarkably well. Hotel occupancy in London is at near ...
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