Hotel and B&B guests should brace themselves for starving and aggressive bed bugs which have been lying dormant in mattresses and bed frames for three months, according to experts. From July 4 (at the earliest), hotels, B&Bs and AirBnB hosts ...
Read More »UKHA and Umbrella launch Covid-19 secure housekeeping standards
The UK Housekeepers’ Association (UKHA) has launched a new ‘Housekeeping Covid-19 Secure Standard’, developed through a strategic partnership with Umbrella Training. The standard has been designed to provide an industry-wide approach to cleaning, offering a clear process for housekeepers and ...
Read More »P&G Professional survey reveals 78% of customers sleep better in an impeccably clean hotel
New research into hotel guests’ experiences commissioned by P&G Professional (the away-from-home division of Procter & Gamble), shows the importance of cleanliness to improve online ratings and customer loyalty. A study of 2,000 Brits who regularly stay in hotels has revealed that ...
Read More »The hotel cleanliness issues that frustrate Brits the most
The summer is officially here and for many across the country, it finally means the time to go on a much-needed holiday domestically or abroad. Hotels form a fundamental part of the holiday experience. Holidaymakers want their stay to be ...
Read More »P&G Professional survey reveals 85% of customers consider cleanliness equal to food quality
New research on customers’ hospitality experiences commissioned by P&G Professional (the away-from-home division of Procter & Gamble [P&G]), shows hotels and restaurants could increase revenue if they improved their hygiene standards. Cleanliness, often overlooked by business owners in the flurry of keeping up ...
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