B38 books in £2m of business in first quarter

Facilities management firm, B38 Group, has announced £2 million of new contract wins for its support services division in its first three months of operation following its launch last August as part of the group’s strategy of increasing the in-house services it provides to clients.

Headquartered in Wakefield, B38 Group provides a diverse property support offering covering both ‘hard’ technical building services as well as cleaning and ‘soft’ services to leading businesses across the retail, manufacturing, logistics, corporate, education and healthcare sectors.

Led by Sue Cawley and Steve Trott, the new division is designed to improve service through self-delivery of soft FM and cleaning services with B38 Group having recruited 200 additional staff to run the operation. The move saw the company take direct control of its existing support service contracts including the Whistl account. 

Richard Phillips, Co-Founder of B38 Group, commented: “We made the decision to integrate self-delivered cleaning services into our existing facilities management operation in order to further control service delivery for our clients, particularly in terms of improving communication and speed of response. 

“It’s fantastic to see the new division achieve such impressive results in its first three months of operation and testament to our ability to work with clients as an extension of their own internal property teams in order to deliver best in class services.”

The group has reported one of its most successful quarters having won a number of hard and soft service tenders including securing several new total facilities management contracts worth in excess of £12 million over the contract lifespans.