ABM wins contract at Victoria Square in Belfast

Facilities solutions provider, ABM, has won a three-year contract with Belfast’s largest and most prestigious shopping centre, Victoria Square. 

Valued at over £1 million for the growing Northern Irish part of the business, the deal will see ABM supply the iconic site with more than 50 members of staff covering security, cleaning, customer services and environmental.  

Victoria Square houses over 70 international and local brands, restaurants and a cinema complex, and is regarded to be a premium commercial, residential and leisure development.

Covering approximately 800,000 ft² and costing £400 million, it is the biggest and one of the most expensive property developments ever undertaken in Northern Ireland, and was officially opened on 6 March 2008. 

One of the roles will see ABM staff acting as a ‘tour guide’; positioned in Victoria Square’s glass dome – which boasts 360-degree views across Belfast – staff will be responsible for informing tourists about the city’s major landmarks and rich history. 

Kyle Russell, Regional Manager – Ireland at ABM, commented: “ABM continues to establish itself in the area and Victoria Square is a fantastic addition to the company’s retail portfolio. It’s also a key account win, which our team has secured just three months after being appointed to manage the cleaning and security operations at another of Northern Ireland’s leading retail complexes, Bloomfield Shopping Centre.  

“These wins ultimately demonstrate the company’s dominance within the retail market, not just in Northern Ireland, but across the United Kingdom, and we look forward to more wins in the future.” 

Michelle Greeves, Centre Manager of Victoria Square, commented: “As Belfast’s premier shopping and leisure destination, we were seeking a company with the necessary credentials and vision to ensure Victoria Square continues to deliver the high standards it has become known for. 

“ABM’s solid reputation in the retail space stood out for us, which in turn, gave us huge peace of mind. The training infrastructure in place was also impressive and we were assured that ABM’s employees would be a natural extension of the Victoria Square brand, as opposed to contractors.”