One third of small businesses, such as cleaning companies, are losing customers by failing to answer the phone, according to outsourced communications provider, Moneypenny. In fact, relying on voice mail to do the job customers expect humans to do only leaves customers ...
Read More »B38 puts best foot forward to win Russell & Bromley deal
B38 Group, which launched its own in-house cleaning division just seven months ago, B38 Support Services, has won a national four-year contract with British footwear and handbag retailer Russell & Bromley. The contract, which covers 38 of Russell & Bromley’s ...
Read More »Diversey invests in China
Global cleaning and hygiene company, Diversey, has opened a new R&D centre in China. The new centre represents a significant investment for Diversey in China, and is a key milestone in the execution of the company’s Asia strategy. The centre opened ...
Read More »ABM cleans up for a further five years at City Hall
ABM UK has been awarded a further five-year contract with the Greater London Authority (GLA) to provide City Hall – one of the capital’s most iconic buildings – with office and public area cleaning and porterage services. ABM will deliver daily housekeeping, cleaning, porterage, hygiene and laundry services as part of the contract for The GLA’s headquarters in Southwark and also their demised space within the ...
Read More »Ecocleen aims for growth with new appointments
Commercial contract cleaning business, Ecocleen, has expanded its business development team to support the continued growth of the company within the UK. Vince Reddick and Jack Lowe have been appointed as Business Development Managers to take advantage of sales opportunities ...
Read More »Kaivac appoints new Vice President of Global Sales
Kaivac, developers of the No-Touch Cleaning and OmniFlex Cleaning systems has promoted Marc Ferguson to Vice President of Global Sales. In this position, Ferguson will oversee Kaivac’s ongoing global efforts. Ferguson started working for Kaivac in 2012 as International Business ...
Read More »ISSA Innovation Award Program 2019 opens for submissions
ISSA, the worldwide cleaning industry association, has announced a call for entries for the 10th Annual ISSA Innovation Award Program. The ISSA Innovation Award Program serves as a platform for the world’s leading manufacturers exhibiting at ISSA Show North America 2019 to launch ...
Read More »Best practice benchmarking within the cleaning industry
In this article, Mike Boxall of Sitemark discusses the role of best practice benchmarking for raising standards within the cleaning industry. Benchmarking is a term that crops up regularly – it’s debated at conferences, often present in bid documents ...
Read More »Go-Ahead recognises Cordant for approach to sustainability
Cordant Cleaning, part of the Cordant Group, has been recognised by Go-Ahead Group after receiving a Sustainable Supplier Award from the transport operator. Cordant, which became a Social Business in 2017, earned praise for its exceptionally structured staff initiatives that ...
Read More »Churchill scoops cleaning deal at Birmingham’s Millennium Point
Churchill has won a three-year cleaning contract with Millennium Point in Birmingham City Centre. The agreement, which is worth £170,000 per annum, will cover general cleaning across the site, as well as window and washroom maintenance. An iconic landmark in ...
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