Cleaning Hygiene Today Cleaning Hygiene Magazine
By Ken Hadley, Founder, Eye-Clean
After more than 25 years managing commercial security and cleaning contracts, Ken Hadley has seen firsthand the challenges that cleaning teams, supervisors, and facilities managers (FMs) face on a daily basis, from inconsistent service delivery and staffing inefficiencies, to poor reporting and welfare risks for lone workers.
The security sector uses digital patrol management systems that validate guard movements, provide real-time instructions and log incidents, whilst also monitoring the safety of lone workers – yet there was no comparable system in the cleaning sector.
It was this realisation that spurred the development of Eye-Clean, a smart, mobile-first application that brings the accountability, visibility and automation of modern patrol systems to the cleaning sector. Eye-Clean has already proven itself as a game changer in live environments, and it is now being offered as a global solution for commercial cleaning providers and in-house FM teams alike.
Tackling long-standing issues with smart technology
Eye-Clean has been built to address the real, everyday pain points experienced by both frontline cleaners and those tasked with managing them. The app is designed to validate, streamline and improve cleaning operations across a wide range of environments, from hotels and hospitals to retail parks, gyms, airports and corporate estates.
Some of the most powerful features, shaped by real-world experience, include:
- Validated cleaning time per area
Eye-Clean uses various GPS tags, including QR Tags, NFC Tags, Motion Beacons and even longitude and latitude of mapped premises, combined with real-time data tracking to confirm that operatives have spent the correct amount of time in each designated area. This helps ensure contract specifications are met, SLA compliance is maintained and proof of service delivery can be provided with invoices - Reduction of dead time
By logging how long cleaners spend in storerooms, changing areas and specific zones, the app flags unproductive time, enabling managers to reduce unnecessary delays and maximise cleaning hours. - Movement tracking
The app provides a clear, timestamped log of each operative’s movement, which not only confirms that all required areas have been cleaned but also helps detect unauthorised breaks or skipped sections, allowing users to identify where further training is required. - Seamless integration with business systems
Eye-Clean includes open API capabilities to integrate with CRMs, ERP platforms, HR tools and payroll systems to eliminate duplication and allow accurate data to be shared easily across departments. - Built-in lone worker protection
A crucial feature is the welfare check system, which alerts supervisors if a cleaner hasn’t checked in within a customer-defined timeframe. This brings peace of mind and aligns with modern health and safety protocols. Being able to safely deploy a lone worker to work without the requirement of a second member of staff, increases efficiency of the process. All interactions can be recorded to maintain a log of welfare checks for future use if ever required - Instant reporting and task management
Cleaners and supervisors can report issues such as maintenance faults or health and safety risks in real time. Task checklists, shift schedules and area specifications can be updated and viewed instantly. - Time and attendance validation
Accurate timekeeping ensures fair pay, transparent performance reviews and reliable service delivery metrics.
A global solution with local impact
Although Eye-Clean has been designed with large-scale operations in mind, it is equally valuable to smaller teams and site-specific cleaning teams. Whether a few operatives in a leisure centre or hundreds across a group of retail parks are being managed, the platform brings structure, oversight and efficiency to the service.
Early adopters have already seen a tangible difference, with major cleaning contracts secured thanks to the operational clarity Eye-Clean provides. It is clear that clients appreciate the transparency, while teams value the ease of use and added protection the system offers.
And crucially, this isn’t a repurposed tech platform or an off-the-shelf solution being shoehorned into the cleaning sector. Eye-Clean has been designed for cleaners, by a team that understands cleaning and the challenges presented in the modern commercial environment.
Every function is the result of real-world experience, and every feature aims to simplify rather than complicate.
Who can benefit from this new approach?
The system is already being rolled out across a wide range of settings:
- Facilities Management providers keen to differentiate their service and validate contract delivery
- Large commercial cleaning firms seeking improved oversight and operational efficiency
- Organisations with in-house cleaning teams, including hotels, airports, shopping centres, sports stadia and leisure groups, who want better performance metrics and increased compliance to support decision-making
- Contract managers and supervisors who want to reduce time spent chasing reports, rechecking shifts, or handling complaints
The future of commercial cleaning
The cleaning industry is evolving fast. Clients expect more, regulations are tighter and labour challenges persist. Eye-Clean offers a simple but powerful way to meet these demands, by improving outcomes for clients, empowering staff and transforming how cleaning is delivered, tracked, managed and validated for invoicing.
Scoring on tenders for new contracts is becoming increasingly competitive, with more factors than just price impacting the outcome – success now requires differentiation from competitors that delivers value for the client.
Whether it is more service transparency, improved validation or greater accountability, whilst fulfilling all Health and Safety responsibilities by protecting the welfare of all cleaners, but especially those working alone, Eye-Clean offers a competitive advantage.
