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Make housekeeping part of your guest experience

Although hotel housekeepers work behind the scenes, a survey from the professional division of Miele has revealed that making them more customer-facing could be the secret to a top-notch guest experience. Getting feedback and having the chance to meet customers ...

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It’s good to have expertise – understanding recruitment in the cleaning and FM business

Morna Metzger of Metzger Search & Selection shares insights on how easy it is for the employer and the employee to be ill-matched due to lack of data and analysis during the recruitment process. Seeing the wood for the trees ...

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Newline continue to grow

Newline are a 25 year old family run company, which after many years of great success as a leading supplier of cleaning and hygiene products in to a variety of market sectors in the South East, are looking to expand ...

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A sign of the times

Good communications are vital for successful business relationships, whether with clients, colleagues or suppliers. Lisa Sheppard, Director of Development for soft service and contract cleaning specialists, Facilicom UK, says there’s more than one way to get your messages across. It ...

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Jangro joins Living Wage movement

Jangro, the largest network of independent janitorial distributors in the UK and Ireland has received accreditation as a Living Wage Employer. The Living Wage commitment will see everyone working at Jangro, regardless of whether they are direct employees or third-party ...

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The National Living Wage

With the introduction of the National Living Wage (NLW) last year bringing the minimum wage for over 25-year olds to £7.20 and the next rise due within weeks, there has been much debate over how this increase will further impact ...

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